Establishing Supply Chain Partnerships |
Many companies believe that supply chain partnerships are
essential for their continued success. However, to establish
and maintain genuine partnerships requires a considerable
investment of time and resources. It is important for
companies to identify those key relationships for which
partnering would create exceptional advantages, and to manage
their other supplier and customer relationships with
appropriate expectations. An in-depth study of supply chain
relationships by The Global Supply Chain Forum arrived at the
following definition of a true partnership: "A partnership is a tailored business
relationship based on mutual trust, openness, shared risk,
and shared rewards that yields a competitive advantage,
resulting in business performance greater than would be
achieved by the firms working together in the absence of
partnership."
This study classified supply chain partnerships into three
main types, listed below, reflecting an increasing level of
commitment. Only in a few cases will a Type 3 partnership be
justifiable.
- Type 1: Agreement to coordinate selected supply chain
activities, with limits on time and scope.
- Type 2: Agreement to integrate a broader range of selected
activities over a longer time frame.
- Type 3: Commitment to a significant level of operational
integration, with no anticipated end date.
The study produced a partnership model, illustrated below,
which provides a basis for making decisions about partnering
with suppliers or customers on EHS value creation
opportunities.

A decision to partner will be influenced by driving factors
that indicate mutual benefits, as well as facilitating factors
that increase the likelihood of a successful relationship
(e.g., cultural compatibility, managerial approaches,
mutuality, and symmetry.) For example, the partnership between
Coca-Cola and McDonald’s is enhanced by the fact that both
companies are the leaders in their industry. Coca-Cola is
McDonald’s largest supplier, and McDonald’s is Coca-Cola’s
largest customer. Other potential facilitators include
exclusivity, shared competitors, close proximity, prior
history, and shared end users.
While EHS issues are seldom the primary motivation for
partnerships, there are cases in which a partnering decision
can be reinforced by important EHS-related factors, such as:
- Opportunities to increase overall supply chain
efficiency through process streamlining, e.g., shared
assets, redesigned packaging, reduced transportation,
inventory reduction, and waste reduction.
- Opportunities to reduce joint risks and liabilities
through closer communication regarding compliance and risk
management strategies, as well as sharing of technical
expertise.
- Outsourcing opportunities that leverage the capabilities
of one or both partners, e.g., total chemical management
services provided by a chemical supplier.
- Marketing and/or public relations advantages based on a
shared commitment to environmental and social
responsibility.
Once a partnership is initiated, the parties must establish
and manage a number of components that make the relationship
operational. These include joint planning processes, joint
operating controls, communication links, and risk/reward
sharing mechanisms. Partnerships are strengthened by trust and
commitment, streamlined contract style, broad scope of
activities, and shared financial investment. It is important
that the partners’ mutual expectations be expressed in terms
of performance indicators, so that the outcomes of the
partnership can be monitored and the components can be
adjusted as needed. Also, each partner must allocate
sufficient resources to adequately support the relationship.
Since EHS resources are typically limited, the required staff
commitments must be explicitly planned and supported.
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